Frequently Asked Questions
Will I be able to access me account to make changes to the campaigns?
Yes, we will give you access and teach you how you can modify templates as your company grows.
Can we import data from different CRM software?
Yes, we use a variety of methods to get data from your CRM. Zapier is the most common platform we us for integrations. If your CRM is listed in Zapier, we will be able to integrate the CRM to import data into TOMCampaigns or to trigger campaigns. If it is not listed with Zapier, we have other strategies to export your clients data.
How is this different from Mailchimp or Constant Contact?
This is so much bigger then just sending clients a newsletter! Not only can you create automated emails, you can also create a template for your newsletter to start sending through TOMCamapigns platform.
Can I cancel at any time?
Yes, you can cancel at any time. However, building relationships takes time. We recommend using our service for at least six months to get the best results.
Do RWS or ISG Members get a discount?
Yes, members of RWS or ISG get a fantastic deal. Email us at firstname.lastname@example.org to learn more!
How long does it take to get my account set up?
Typically we can get you sending automated emails in as little as 2-3 weeks after the strategy session. We do all the heavy lifting getting your account set up and running!
Do you offer other services to help automate systems?
YES! There are so many tasks that can be automated. We will give you ideas and strategies you can use to automate processes in your business. We also include the integration of automated postcards, text messages, and voicemails.
If you have specific needs you would like for us to build for you, just contact us so we can review your project and give you a quote.
Will my monthly subscription increase with the number of contacts I have?
Yes, like most platforms the monthly base fee is relative to the number of contacts you have on your lists. However, you are only paying for the number of contacts that are active. You are not paying for the number of clients that have opted out or unsubscribed from receiving emails.
The majority of our clients are paying the base fee and have not seen an increase in monthly fees after signing up.
What are the Monthly Subscription plan fees?
Our fees start at $349 to actively market up to 2,500 contacts. If you would like to market to more contacts, we have larger plans as well. Contact us at email@example.com and we can give you a quote.
Have a specific question?
You can send your question to firstname.lastname@example.org or call us at 505-594-8662
100% Satisfaction Guarantee!
We guarantee you will see an increase in inspection sales that will exceed the cost of all of your set up fees and monthly fees within 6 months. If our service does not get your listing agents referring you home buyers, we will gladly refund 100% of your set up cost and monthly fees.